These Warranty Registration Terms and Conditions govern the registration of Beurer and Sanitas products purchased in Southern Africa and imported by Eurocare Wellness, a division of Fasset Holdings.
By registering your product on this website you confirm that you have read and agree to these terms.
2. Purpose of Warranty Registration
Warranty registration allows us to:
- Record your product purchase
- Provide warranty service and support
- Contact you regarding product safety notices or service updates
- Verify ownership of the registered product
Registration does not replace proof of purchase. Customers must retain their original invoice or receipt.
3. Information Collected
When registering a warranty we may collect the following information:
- Name and surname
- Email address
- Phone number
- Address and province
- Product model and serial number
- Date of purchase
- Retailer or store of purchase
- Order or invoice number
This information is required to process warranty registration and provide customer support.
4. Protection of Personal Information (POPIA)
All personal information collected through this registration process is processed in accordance with the Protection of Personal Information Act (POPIA).
Your information will:
- Be processed lawfully and transparently
- Be used only for the purposes described in these terms
- Be stored securely and protected against unauthorised access
- Not be sold to third parties
Your information may be shared within the Fasset Holdings group of companies where necessary for customer service, warranty support, and communication.
5. Marketing and Communication Consent
By registering your warranty you agree that Fasset Holdings and its affiliated businesses may contact you regarding:
- Product support and service notifications
- Warranty related communication
- Product updates
- Promotions and special offers
- Educational health and wellness information
- Newsletters from affiliated brands
This communication may include contact from:
Eurocare Wellness
- Beurer Southern Africa
- Sanitas Southern Africa
- yourlife.shop
Communication may occur via:
- SMS
- Telephone
Digital marketing platforms
You may unsubscribe from marketing communication at any time using the unsubscribe link included in email communications or by contacting us directly.
6. Warranty Coverage
Warranty terms are determined by the product category and are subject to the official Beurer warranty policy applicable in Southern Africa.
Warranty registration does not extend or modify the manufacturer warranty period.
To submit a warranty claim customers may be required to provide:
- Proof of purchase
- The registered product model number
- The registered order or invoice number
7. Data Storage and Security
Your personal information will be stored securely on systems controlled by Fasset Holdings or authorised service providers.
Information may be stored electronically on secure servers and may be processed by service providers who assist with:
- Customer relationship management
- Email communication
- Warranty support systems
- All service providers are required to maintain appropriate data protection safeguards.
8. Access to Your Information
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where legally permissible
- Withdraw consent for marketing communications
- Requests can be made by contacting the responsible party listed below.
9. Responsible Party
The responsible party for personal information processing is:
Fasset Holdings (Pty) Ltd
Eurocare Wellness Division
5 Star Business Park
Unit 2 Insite Park
Honeydew, Johannesburg
South Africa
Email: info@beurer.co.za
10. Changes to These Terms
Fasset Holdings reserves the right to update these terms from time to time to comply with legal or operational requirements.
The latest version will always be available on this website.
This policy was updated on 15 October 2024