1. Introduction
These Warranty Registration Terms and Conditions govern the registration of Beurer and Sanitas products purchased in Southern Africa and imported by Beurer South Africa (Pty) Ltd.
By registering your product on this website you confirm that you have read and agree to these terms.
2. Purpose of Warranty Registration
Warranty registration allows us to:
- Record your product purchase
- Provide warranty service and support
- Contact you regarding product safety notices or service updates
- Verify ownership of the registered product
- Ask you once for your view of the product after you have used it
Registration does not replace proof of purchase. Customers must retain their original invoice or receipt.
3. Information Collected
When registering a warranty we may collect the following information:
- Name and surname
- Email address
- Phone number
- Address and province
- Product model and serial number
- Date of purchase
- Retailer or store of purchase
- Order or invoice number
This information is required to process warranty registration and provide customer support.
4. Protection of Personal Information (POPIA)
All personal information collected through this registration process is processed in accordance with the Protection of Personal Information Act (POPIA).
Your information will:
- Be processed lawfully and transparently
- Be used only for the purposes described in these terms
- Be stored securely and protected against unauthorised access
- Not be sold to third parties
Your information may be shared between Beurer South Africa (Pty) Ltd and its affiliated businesses where necessary for customer service, warranty support, and communication.
5. Communication from us
Service messages. After you register we may contact you about the product you registered: warranty and customer service, product safety notices, service updates, and once to ask for your view of the product. These messages carry no offers.
Product news and offers. We send product updates, offers, health and wellness information and newsletters only if you tick "I would like to receive product updates, exclusive offers, and relevant communications" on the registration form. These messages come from Beurer South Africa (Pty) Ltd, Sanitas Southern Africa and other online shops run by our own group of companies, by email, SMS, telephone or digital marketing platforms.
Unsubscribe. You can stop these messages at any time with the unsubscribe link in every email or by writing to info@beurer.co.za. Unsubscribing does not affect your warranty.
6. Warranty Coverage
Warranty terms are determined by the product category and are subject to the official Beurer warranty policy applicable in Southern Africa.
Warranty registration does not extend or modify the manufacturer warranty period.
To submit a warranty claim customers may be required to provide:
- Proof of purchase
- The registered product model number
- The registered order or invoice number
7. Data Storage and Security
Your personal information will be stored securely on systems controlled by Beurer South Africa (Pty) Ltd or authorised service providers.
Information may be stored electronically on secure servers and may be processed by service providers who assist with:
- Customer relationship management
- Email communication
- Warranty support systems
- All service providers are required to maintain appropriate data protection safeguards.
8. Access to Your Information
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where legally permissible
- Withdraw consent for marketing communications
- Requests can be made by contacting the responsible party listed below.
9. Responsible Party
The responsible party for personal information processing is:
Beurer South Africa (Pty) Ltd
Registration number 2010/020701/07
5 Star Business Park
Unit 2 Insite Park
Honeydew, Johannesburg
South Africa
Email: info@beurer.co.za
10. Changes to These Terms
Beurer South Africa (Pty) Ltd reserves the right to update these terms from time to time to comply with legal or operational requirements.
The latest version will always be available on this website.
This policy was updated on 2 October 2026